Client Testimonials

Having worked with Strong & Herd before they were a natural choice for assistance in applying for a Customs Warehouse authorisation and training the team.

Calvin was very patient and incredibly supportive throughout the entire process, confirming we had all the correct procedures in place with supporting evidence and documentation for the application.  

The virtual training sessions were fully interactive and relevant to our business, ensuring we were well-prepared for the audit  which resulted in the authorisation being granted by HMRC without difficulties, and we couldn’t have done it without Strong and Herd’s support. 

We made the strategical decision to open a bonded warehouse at the start of 2020. We were very fortunate to come across the services of Strong and Herd and in particular Calvin Sherratt. Calvin assisted us in not only the detailed documentation but also the project planning of the security measures required to put in place all the requisite elements for a successful application. We were also given detailed training which resulted in an approval by HMRC in April 2021. We have retained the services of Strong and Herd as their support and service is exceptional. We recommend Strong and Herd without hesitation. 

We have been working with Strong & Herd since 2016 and have benefitted enormously.  The staff are always warm, helpful, and very supportive. They translate the complex into easy-to-understand guidance we apply to our everyday business.  There is opportunity to constantly improve our capabilities, offering experienced guidance on special customs regimes such as Customs Warehousing, CFSP and Authorised Economic Operator. Their courses are tailored to make your staff better, more skilled and give us the right tools. Bernard, Calvin and Andy are fantastic, and we have learnt an incredible amount from them and thoroughly enjoy working together.  It’s the best place to go for expert support that suits all levels

We would like to thank Strong and Herd and particularly Calvin Sherrat for their invaluable customs consultancy support this year, successfully helping us navigate the various post Brexit customs hurdles . We are particularly pleased with Calvin’s guidance in helping us to secure our IP renewal in July which will help our business in managing customs duties under IP. We look forward to continuing to work with Calvin and Strong and Herd on our customs matters going forward, including our customs warehouse applications. 

Strong & Herd have been a fantastic support through the dreaded ‘BREXIT’ process. When we realised Customs Warehousing, IPR and OPR were the future for our company, Calvin came to the rescue and held our hand through the training, application and HMRC audit, it was tough but worthwhile.

We would like to thank you for being alongside whilst we were setting up as a Customs Warehouse. Little did we expect that the application stage would be so complex, but the level of support we have come to expect from Strong and Herd made the process less stressful and achieve the successful outcome required. Again, many thanks.

I would not hesitate to recommend Strong and Herd, both as a course provider and on a consultancy basis. Their courses are well-organised, highly informative and enjoyable. For larger projects, such as customs warehousing and audit preparation, their individually tailored support has proved invaluable. Strong and Herd provided step-by-step assistance throughout, making what had the potential to be a long and difficult process as painless as possible. 

Expert advice from Strong & Herd has been invaluable to our business and cost effective.  They have not only helped us with HMRC waivers, easements and grants but they offer excellent training courses provided by extremely knowledgeable trainers, which has helped both myself and the wider business keep up to date with regulatory requirements.  

The “one call service”, is also excellent as it provides specific support on individual issues as well as regular briefings on topical issues and its competitively priced.

Thank you very much for today’s course and generally for all your courses. I always leave them armed with a wealth of information/education and with a sense of purpose as to how much still needs to be done.

Good presentation and excellent knowledge of trainer – no weaknesses

Clear and concise information provided verbally and visually on training courses. Helpline is a fantastic idea.

Course content and excellent presentation style make training courses attractive. Venue and timing worked well.

Training course was easy to follow and well designed.

Excellent presentation well explained. Enjoyed participation and learnt an awful lot.

Course tutor fully knowledgeable of subject and able to answer all queries. User friendly language for a difficult subject.

Everything is explained well in training sessions.

Training presented in an easy to follow manner.

Training covered a wide variety of topics in depth which will be useful in the workplace. Helpline very useful.

Well facilitated training allowing good interraction and debate of points made.

Well presented training, covering all key areas required. Excercises were relevant and interesting.

Interraction between delegates and trainers is excellent.

Shipping Office Services and consultancy helped us pass our Customs audits and remain compliant in between.

Good balance of theory/background and practical advice.

Very informative – gave me a better understanding of procedures.

Small groups allowing for time for individual questions to be addressed – very good training. Helpline provides good back up to internal knowledge.

Course was short and intense – to the point.

Many strengths and extremely informative, well broken down and presented training. Questions were answered with ease.

Small group allowed for question and answer sessions and to be more specific on important topics to me. Fun and relevant training – put tariff classification in an easy to understand way.

Informal and practical training using real examples. Presenter obviously an expert and good communicator.

A full day in-house training session that really fulfilled my expectations with good group dynamics and I felt we were encouraged to interact throughout. It was extremely helpful and I hope to have another possibility to attend a course held by this company.

I just wanted to give you some feed back on the course that I attended in April. The venue was very good. The training was extremely interesting and there was a good mix of theory and discussions with concrete examples.

Worked on actual examples of Letters Of Credit, then discussed everyones answers – very informative.

Well explained and informative training material that widened my knowledge.

Letter Of Credit course was good overall and broadened my knowledge of the subject.

Very thorough coverage of all items relevant to training course.

I found the tariff classification course very useful and enlightening. Thanks for the training – it was certainly one of the best sources that I have ever attended.

The great benefit of receiving training and advice from Strong & Herd LLP is the presenters’ knowledge of the subject.

Very intensive course which identified several areas to look at further internally.

Very strong training courses, trainers had wealth of knowledge and explained jargon well.

Course topics explained very well.. Set us tasks to do, instead of just reading from course notes.

Good to see the trader viewpoint and training session. Very relevant for integrator.

The course was interesting and informative – no weaknesses. We will recommend your company if any further training is required.

We should have organised our in house letter of credit training sooner as nobody in the company had experience of LCs. It was a thorough introduction, very practical, well presented, everything clearly explained with print outs clearly set out.

No weaknesses, explained in a simple good paced manner.

I would recommend Strong & Herd as they apply common sense / a practical approach to a process where the expertise within the business community is so difficult to find. The cost involved was reasonable and excellent value for money.