HMRC Publish GVMS Helpline

BY:

Gail Leeson
7 December 2021

SHARE:

HMRC Publish Port Operating Models

HMRC have published details of Port Operating Models. The information contained in the documents reached by the links below, will give vital information for hauliers moving goods across the border from 1st January, 2022

Documents can be reached here:

https://www.gov.uk/government/publications/notices-to-be-made-under-the-customs-import-duty-eu-exit-regulations-2018


https://www.gov.uk/government/publications/notices-to-be-made-under-the-customs-export-eu-exit-regulations-2019

 

Publication of GVMS Helpline Information

HMRC have also shared details of a Customs Helpline set up to assist UK traders should they experience problems using the new Goods Vehicle Movement Service


The Customs and International Trade Helpline details are as follows:


Telephone: 0300 322 9434

Lines are open:

08:00 – 22:00 Monday to Friday

08:00 - 16:00 Weekends


The helpline covers:

•           General advice on GVMS

•           Help moving goods at the border

•           Problems registering for GVMS

•           Error messages when creating Goods Movement References


HMRC are keen that hauliers moving goods across the GB border, register for the service immediately.

The helpline details should be kept to hand for all those involved in cross-border activity as the service is extended for implementation in non-inventory linked GB ports on 1st January 2022.


The link to the HMRC Guidance for GVMS Registration is below

https://www.gov.uk/guidance/register-for-the-goods-vehicle-movement-service?utm_campaign=transition_p6&utm_medium=cpc&utm_source=seg&utm_content=ukb_hauluk__act161&utm_term=&gclid=EAIaIQobChMI2MDjgObH9AIVXoBQBh0oMQ3YEAAYASAAEgJaQ_D_BwE&gclsrc=aw.ds


While you are here you may be interested in some Strong & Herd LLP training courses related to this topic, we offer a wide range of high quality training courses to support all importing and exporting activities. 


The role of GVMS and what does it mean for you? Live Clinic



OneCall™ Email assistance as and when required; A one-call solution for all your import, export and customs enquiries. Export help. Import help. Customs help.

Stay informed about customs and international trade matters by subscribing to our OneCall™ service. This comprehensive offering includes a dedicated email helpline for support, timely practical updates direct to your inbox (Did You Know?), monthly UK Customs & Trade Briefings and access to an interactive members' area with an exclusive community for our subscribers.

Subscribe Today ➝

International Trade Updates & Spotlight Newsletter

Subscribe to our free information emails covering international trade topics...

Subscribe to our newsletter ➝

MORE INDUSTRY INSIGHTS...

by Niamh O'Connor 2 April 2025
The Export Control Joint Unit (ECJU) has released Notice to Exporters 2025/07, dated 20 March, advising that the Open General Export Licence (AUKUS Nations) has been revised to better align with the U.S. excluded technologies list.
by Niamh O'Connor 1 April 2025
Today marks the anniversary of losing a cherished member of our team, Sarah Adams-Greener.
by Gail Leeson 31 March 2025
HMRC have introduced a change, adding a new CDS section to the Business Tax Account (BTA) homepage.
Show More
Share by: