CDS Maintenance and Planned Downtime

BY:

Sandra Strong
19 September 2023

SHARE:

Due to scheduled maintenance on the Customs Declaration Service (CDS), the service will be unavailable between 9:30 pm Saturday, 23rd September, to 04.30 am Sunday, 24th September.

The outage is confirmed to be of 7 hours duration and will support a further software release of the CDS system. 


Declarations submitted during this time will be processed at the end of the scheduled maintenance.


Creating, updating, or embarking a goods movement reference (GMR) that are linked to the Customs Declaration Service could be affected during the scheduled maintenance.


For guidance on the Goods Vehicle Movement Service (GVMS), check the GVMS service availability and issues page.



We apologise for any inconvenience this may cause.



OneCall™ Email assistance as and when required; A one-call solution for all your import, export and customs enquiries. Export help. Import help. Customs help.

Stay informed about customs and international trade matters by subscribing to our OneCall™ service. This comprehensive offering includes a dedicated email helpline for support, timely practical updates direct to your inbox (Did You Know?), monthly UK Customs & Trade Briefings and access to an interactive members' area with an exclusive community for our subscribers.

Subscribe Today ➝

International Trade Updates & Spotlight Newsletter

Subscribe to our free information emails covering international trade topics...

Subscribe to our newsletter ➝

MORE INDUSTRY INSIGHTS...

by Lucille Roche 9 March 2026
As the UK and EU progress toward a new Sanitary and Phytosanitary (SPS) agreement, businesses across the agri-food, manufacturing, and wider supply chain landscape face a pivotal moment. Understanding what lies ahead and preparing early will be essential for businesses that want to remain competitive, compliant, and resilient.
by Gail Leeson 9 March 2026
This case study highlights how minor design changes and informal project updates can reveal significant export control risks when not fully examined through a structured due diligence process. A subtle design change and an off‑hand comment during a routine project meeting may seem insignificant until they expose hidden risks that could compromise export control compliance. 
by Gail Leeson 9 March 2026
HMRC have updated the guidance page detailing the Get Customs Data for Import and Export reports, now available free of charge for download from the CDS (Customs Declaration Service).
Show More