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Background
Before the introduction of NCTS5, information about goods moving under Transit would be sent and received by the declarant by ‘IE’ messages
In NCTS4 should a message not be received, the NCTS Helpdesk would regenerate and resend the message on request. This action by the NCTS Helpdesk is no longer possible on NCTS5
What has changed
NCTS5 does not allow the NCTS Helpdesk to regenerate or re-send messages that have already been sent successfully by the NCTS.
Action to take:
If you have not received an expected ‘IE’ message
- contact the NCTS Supervising Office or NCTS Helpdesk who will investigate whether there have been any issues sending the message.
- Where the sending of the original ‘IE’ message was unsuccessful, or it failed to send, HMRC will raise the issue with THE NCTS support team for further investigation and resolution.
- Where the sending of the original message was successful, HMRC will provide additional information, where possible, to help you trace the original message
To confirm: HMRC will be unable to resend the message.
Regular updates relating to the NCTS5 changes can be found at the link below:
Further update from HMRC relating to the implementation of NCTS5
Office of Transit and Office of Destination codes affecting Transit movements raised in the new NCTS5 implemented for Northern Ireland (XI) on 28th of June 2024, and Great Britain (GB) on 1st of July 2024.
What is happening: Rejection errors Rule G0034
Some declarations are being rejected stating the rule G0034 error when certain Offices of Transit and Offices of Destination codes are used. HMRC have identified that this is in direct relation to system rules where the Automated Export System (AES) is in use in other National Administrations, but not in GB or XI.
It was anticipated that some issues would be encountered where other national systems would be in different stages of roll-out during the implementation phase of NCTS5.
What’s being done about it
HMRC are working with DG TAXUD, who administer the Common Transit Convention (CTC), to understand the issue and find a suitable resolution for our GB and XI systems.
What you need to do
If you receive the IE056 rejection message, showing error G0034 after submitting your IE015 transit declaration with the relevant Office of Transit and Office of Destination codes, use the following workaround:
- In the Goods Item; ‘Previous Document’; Document Type do not use N830 (Export Declaration) as the type of previous document.
- Instead, use an alternative code, such as NMRN (Declaration/Notification MRN), in the Previous Document Type field.
- You must continue to provide the Export Movement Reference Number (MRN) in the Reference Number field within the same ‘Previous Document’ data group.
- If it is not possible to provide the Export MRN in the previous document reference number field, whatever the circumstances, you must provide this in the Supporting Document space instead using Supporting Document Type ‘NZZZ’ (other).
As always, keep robust records for audit purposes.
HMRC will issue further information when a more permanent resolution has been identified.
IE044 Messages sent on behalf of the Authorised Consignee:
What has changed
From 28th June (XI) and 1st July (GB) when NCTS5 was implemented, the NCTS Supervising Office can no longer submit an IE044 message on behalf of an Authorised Consignee.
Previous to NCTS5 implementation - if an Authorised Consignee was unable to submit an IE044 (unloading remarks) message to NCTS4, the NCTS Supervising Office would be able to submit the message on their behalf. This is no longer the case, and the following action must be taken.
What you need to do
If you are unable to submit the IE044 message, you are advised to:
- contact your Software Provider in the first instance, to investigate the fault and attempt resubmission of the IE044.
- If your Software Provider is unable to resolve the issue, please contact the NCTS Supervising Office or NCTS Helpdesk. You may need to provide additional information to enable our IT support team to carry out further investigations.
If you are submitting unloading remarks via the free-to-use web portal on gov.uk, and encounter any issues, please contact the NCTS Helpdesk or NCTS Supervising Office to report the fault for investigation.
Contact details for the helpdesk can be found at the link below:
New Computerised Transit System - GOV.UK (www.gov.uk)
Further information regarding the changes relating to the implementation of NCTS5 on 28th June 2024 (XI) and 1st July 2024 (GB) can be found here: Transit newsletters — HMRC updates - GOV.UK (www.gov.uk)
If you are interested in exploring this topic further, you might find it worthwhile to consider the training courses and live clinics offered by Strong & Herd LLP:
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