NCTS - Response Delays Update

BY:

Niamh O'Connor
22 August 2023

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HMRC informed us today, the 22nd of August 2023, that they are experiencing problems with the New Computer Transit System (NCTS) and are working to resolve the issue as quickly as possible. 

NCTS has been shut down to protect the service and the submitted transit declarations. 


For those intending to use transit to move goods and have yet to depart, we recommend that they only travel to an Inland Border Facility (IBF) to start a transit movement once the system is working again.


If you have already submitted a transit declaration but have not received a response, these are queued and will be processed when the service is restored. You don't need to take any further action. 


More information about the Business Continuity Process is in the Transit Manual Supplement (TMS).



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